CUSTOMER FAQ

Setting up your account is very straight forward. Simply follow these steps:

1. Click “Login” in the upper right corner.
2. Click “Create an Account”
3. Fill out the information in the fields.
4. Add your preferred payment method.
5. Shop!

If you are buying a firearm, your purchase will have to be shipped to a local dealer.

Once you select your firearm and make your purchase, go to our Dealers  Network and look for a dealer you would like to work with. If you do not  see one, or if you would like to have your favorite dealer receive your  new firearm, send them the “Join our Dealer Network” link. When they  upload their information, please make sure they include your order  number so that the two can be matched.
Once this is done, you will both receive updates regarding the order. 

Yes. Handguns and rifles are heavily restricted in California. In order  for a California resident to purchase a handgun, it must appear on the  State of California’s Department of Justice Roster of Handguns Certified  for Sale. If it does not appear on the roster, we cannot ship the  handgun to California. There are multiple rifles and shotguns that are  banned by name in the State of California by sale. It is your  responsibility to ensure that the rifle or shotgun is permitted for sale  in your state. Firearms shipped to California with a magazine capacity  greater than 10 will ship without any magazines, unless the firearm is  stated as being California Compliant. 

National Firearms Act (NFA), Title II (Class III) items commonly  available for purchase include select-fire machine guns (“full auto”)  manufactured before 19 May 1986 (including certain parts for these  firearms), short-barreled rifles and shotguns, suppressors (“silencers”)  and any part comprising a suppressor, and a selection of firearms  identified as Any Other Weapons (AOW). 

The Big Dog category of NFA weapons is what is known as Destructive  Devices. The term “destructive device” means (1) any explosive,  incendiary, or poison gas (A) bomb, (B) grenade, (C) rocket having a  propellent charge of more than four ounces, (D) missile having an  explosive or incendiary charge of more than one-quarter ounce, (E) mine,  or (F) similar device; (2) any type of weapon by whatever name known  which will, or which may be readily converted to, expel a projectile by  the action of an explosive or other propellant, the barrel or barrels of  which have a bore of more than one-half inch in diameter, except a  shotgun or shotgun shell which the Secretary finds is generally  recognized as particularly suitable for sporting purposes; and (3) any  combination of parts either designed or intended for use in converting  any device into a destructive device as defined in subparagraphs (1) and  (2) and from which a destructive device may be readily assembled. The  term “destructive device” shall not include any device which is neither  designed nor redesigned for use as a weapon; any device, although  originally designed for use as a weapon, which is redesigned for use as a  signaling, pyrotechnic, line throwing, safety, or similar device;  surplus ordnance sold, loaned, or given by the Secretary of the Army  pursuant to the provisions of section 7684(2), 7685, or 7686 of title  10, United States Code; or any other device which the Secretary finds is  not likely to be used as a weapon, or is an antique or is a rifle which  the owner intends to use solely for 

 In short, no. We strive to provide competitive pricing for our  customers, but the prices are based upon our actual purchase price. As  you know, in the current environment prices are fluctuating rapidly, but  we will always do our best to give you the best price available. 

 In most cases no, we will not take trade-ins. On the other hand, we are  all collectors as well, so if you have something unique, shoot us an  email at sales@fbmgusa.com with as many clear pictures as you can to  give us a good estimation of the condition of the firearm.
FBMG does however purchase estates, entire collections, and NFA items of  all types. Please reach out to us at the sales@fbmgusa.com email  address for more information. 

No. FBMG is a 100% disabled Veteran owned and operated company, so we  understand and appreciate the sacrifices made by our brothers and  sisters in uniform. But due to the nature of the marketplace and our  desire to service the community as best we can, we do not offer military  or LEO discounts on daily sales.
With that said, when we are presented an opportunity by one of our  manufacturers for military or LEO specials, we will pass every penny of  that discount along to our brothers and sisters that serve(d) this great  Nation. 

 Yes. Most states allow ammunition to be shipped directly to your home or  place of business. However, federal law requires that you must be at  least 18 years old to purchase shotgun or rifle ammunition and 21 years  or older to purchase handgun ammunition. 

Just like you do any other firearms, but it does take much longer to  get. You buy it, have your dealer send their FFL and SOT to us (if it is  not on file) and we do the dealer to dealer transfer. Then, once the  ATF allows us to send it to them, they begin the transfer to you.

ATTENTION: All ammunition requires an adult  signature over 21 upon delivery, no exceptions. Cannot ship ammo to  Alaska, Hawaii, or US Territories. The following locations have  ammunition restrictions.
If you are in Illinois a FOID card must be  on file before we will ship. If you are in New Jersey a FPID card must  be on file before we will ship handgun ammo.
If you are in California  we will only ship to a C&R holder with COE, an FFL dealer, or to a  licensed Ammo Vendor. If you are in Los Angeles City, Chicago, Cook  County IL, or New York State we will only ship to an FFL dealer.
If  you are in Massachusetts or Washington, DC no ammo delivers. If you are  in Connecticut a State permit, certificate, or FFL is required.

WARNING: This product can expose you to lead which is known to the State of California to cause Cancer and Reproductive Harm.